An exchange is only possible within Germany.
An exchange is only possible once per order.
You can select an exchange when registering for returns via the returns portal.
You can opt for a credit note and receive an additional 20% of the return amount.
Exchange solution for other countries:
1. You will receive a return slip from us from the returns portal (or you have to send your return to us by yourself) & send your item(s) back to us.
2. In the meantime, you order the item you want again in the right size and you will receive it promptly.
3. As soon as we receive your return, your money will be refunded.